Last updated: December 15, 2025

CompreCare (“we”, “our”, “us”) operates a care management platform designed to help care providers manage staff, schedules, and basic service records. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and mobile application.

By using CompreCare, you agree to the practices described in this policy.

1. Information We Collect

a. Personal Information

We may collect the following:

Name

Email address

Phone number

User role (Admin, Coordinator, Care Worker)

Login credentials

This information is required to create and manage user accounts.

b. Care-Related Information

  • Staff profiles and availability

  • Client basic details (such as name and contact information)

  • Shift schedules and assignments

  • Shift notes and progress updates

This data is entered by authorized users to support service delivery.

c. Usage Data

  • We automatically collect limited technical data such as:

    • Device type and operating system

    • App usage activity (for example, logins and feature usage)

    • Crash and performance data

    This helps us improve app stability and performance.

d. Time and Attendance Data If enabled:

 Clock-in and clock-out times Shift duration records

2. How We Use Information

We use collected information to:

  • Create and manage user accounts

  • Schedule and manage shifts

  • Send notifications about shifts and changes

  • Enable clock-in and attendance tracking

  • Allow care workers to record shift notes

  • Maintain platform security and prevent misuse

  • Improve app performance and user experience

We do not sell personal data.

3. Data Sharing and Disclosure

We may share information only in these cases:

  • With service providers who help us operate the platform (such as hosting or analytics services)

  • When required by law, regulation, or legal process

  • To protect the rights, safety, and security of users and the platform

All third-party providers are required to protect data and use it only for the intended purpose.

4. Data Storage and Security

  • Data is stored on secure servers

  • We use reasonable technical and organizational safeguards to protect information

  • Access is restricted based on user roles

No system is 100% secure, but we take appropriate steps to reduce risk.

5. User Rights and Choices

  • Depending on your location, you may have the right to:
  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your account or data

Requests can be made by contacting us using the details below.

6. Data Retention

  • We retain personal data only as long as necessary to:
  • Provide the CompreCare service
  • Meet legal or operational requirements

Data may be deleted upon account closure, unless retention is required by law.

7. Children’s Privacy

CompreCare is not intended for use by children under 13.
We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the app after changes means you accept the updated policy.

9. Contact Us

If you have questions or requests related to privacy, contact us at: Email: maurice@total247care.com Company Name: CompreCare Website: https://comprecare-website.up.railway.app/